A tired employee is updating shipping orders late at night at a textbook brokerage. They make a mistake in the code and accidentally ship outdated management...
The last few years have brought disruption after disruption to bear on the ways companies and customers interact. Arguably, the company-to-customer connection has been more disrupted...
photo credit:Clay Banks / Unsplash Many businesses focus on acquiring new customers with deals, expensive adverts, promotions and freebies. But is it at the expense of...